The customer service of Valence Realty is impeccable! When looking at a home, Chuck was 100% honest about possible problems or drawbacks, and he is extremely knowledgeable in his field. What he doesn’t know, he immediately researches it for you, and finds an answer. He was genuinely interested in finding a home that met my needs/desires, no matter the number of homes we looked at. I could contact him with questions at any time of the day or night, and his response time was immediate. Once I found my home, the transition of ordering inspections/appraisals/etc. was flawless. If Chuck couldn’t be there, Cyndy made herself available.
I could not have asked for more in a pair of realtors. I wish all customer service experiences were this painless. I will recommend them to every friend/family member from here on out.
